Click on "edit" and start entering the CORRECT information, including POP instead of IMAP, if necessary, and the correct port information. IMPORTANT! When you click on the continue or OK (whatever) button, click on "stop" in the next screen as fast as you can, or wait until TB tells you that it has found your (albeit incorrect) account info for your ISP server. Enter the email address, and the password that will get you into your email account on your ISP (and keep "remember password" checked). When Thunderbird comes up, it will have no account information (since you just erased all of your previous account information, including the fouled up previous attempts that were screwing everything up with that frustrating "incoming server already exists" brick wall), and you will be asked to create an account. Delete the "profiles.ini" file and then in the "Profiles" subdirectory, delete the "fault" file, where the x's are random characters.īring up Thunderbird-you may get a screen asking what program to import information from: be sure to click on the option which says NOT to import anything. Locate the TB "Profile" files in the appropriate Application Data directory (see the eHow article on "How to Transfer Thunderbird Settings and Email on a Windows PC" for info on how to find these files in Win XP, Vista, and XP). I found a fix for this vexing "incoming server already exists" problem that finally worked for me.
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